Return Policy

Return Policy

At WirelessGuys we make every attempt to qualify your purchase. Our knowledgeable staff is here to make sure the product fits your specific needs. If for some reason the product is defective on arrival or fails to operate correctly within the first 10 days, notify WirelessGuys immediately for a for replacement product.

All returns must be received by WirelessGuys within 30 days of purchase. If being returned for credit, the item(s) must be in unused, unopened and resalable condition including all paperwork, packing materials and containers. Any purchase returned after this period are subject to a 20% restocking fee. All returns must request a Return Merchandise Authorization (RMA) for the item(s). You may request an RMA by phone at 800-945-3294 option 3 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it. . All requests for an RMA are subject to verification.

Customer Quotes

Pyramid Lake Paiute Tribe

"WirelessGuys' work was very timely. They worked quickly through any issues that came up and got everything done right and on time. Some companies throw their hands up when they run into obstacles. WirelessGuys tackled the issues, worked through them and still finished in a timely manner. They also brought significant expertise to our project in terms of their antenna and cabling work as well as their advanced project management skills."

Ventura Regional Sanitation Distric

"They know their business. I've seen their work, and I trust that they understand my needs and how to do what I need done. Steve pulled together team that had the experience and knowledge I needed and went to work on uilding a plan for our network. It quickly became clear to me that I didn't have to worry about anything…WirelessGuys definitely knew their business."

Sober Living by the Sea

"After speaking with Steven Williams and his team, their expertise and technical know-how was very apparent. They basically sold themselves. During the installation, I was quite pleased with the knowledge, project management skills and technical know-how they brought to the table."

Pepperdine University

The magic wasn't just in the new technology. It was that WirelessGuys knew how to tune the system and make the necessary planning decisions. That is what we value them so highly for. The expertise they brought to the table was just incredible!

Sober Living by the Sea

"I've had several questions since the project was completed and WirelessGuys has supported me in every way, even when the issues we faced weren't part of their wireless installation at all."

WG Customer Care

In-Building BDA Specialist

WG Sales

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